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The owner of the NAVOICA Educational Platform is the Ministry of Education and Science headquartered in Warsaw, Poland, at the following address: ul. Wspólna 1/3. The operator of the Platform is the National Information Processing Institute (OPI PIB).

The National Information Processing Institute undertakes to make its website available under the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities. The declaration of availability applies to the website.

  • Date of publication of the website:
  • Date of the last major update:

Compliance with the Act

The website partially complies with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities due to non-compliance or exclusions listed below.

Unavailable content

  • focus is invisible,
  • the header hierarchy is inadequate,
  • some elements may have inadequate contrast (applies to pages after login),
  • some forms may not have labels (applies to pages after login),
  • alternative text to images may be missing (applies to pages after login),
  • the language may be missing for text fragments in a language other than the base language of the page,
  • not all video materials are subtitled,
  • subtitles cannot be downloaded,
  • audiodescription is unavailable.

The platform is undergoing modifications to make it more accessible. Work is ongoing and accessibility is gradually being improved. The process of adapting the pre-login pages to the WCAG 2.1 guidelines at level AA is nearing completion. In the near future, the focus will be made more visible and the header hierarchy will be improved. Pages available after login will be adjusted subsequently. At the same time, we are also working to create digitally accessible courses in the future. At the moment we are at the stage of implementing the new NAVOICA 3.0 interface, designed in compliance with accessibility guidelines, which is scheduled to be released to the public in Q3-Q4 2022.


  • Courses that have not been created by OPI PIB,
  • Multimedia published before .

Preparation of the Declaration of Availability

  • The Declaration was made on:
  • The Declaration was last reviewed and updated on:

The Declaration was made on the basis of a self-assessment of a public entity.

Feedback and contact data

  • Person responsible for handling applications and queries: Agata Miszkurka
  • E-mail:
  • Telephone: +48 22 570 14 00 (please note that by dialing this number you will reach our reception desk and that e-mail is our preferred contact method)

Each person has the right to:

  • report any problems with digital access to the website or to any element thereof,
  • make a request for digital access to the website or to any element thereof,
  • make a request to make unavailable information available in an alternative form.

All requests must include:

  • contact data of a person making a request,
  • information about the webpage or any element thereof to which the request pertains,
  • indication on the preferred form of making information available if the request concerns making unavailable information available in an alternative form.

All requests should be handled as soon as possible, but not later than within 7 days. If it proves impossible to make the website or elements thereof available or to make them available in an alternative form within the deadline referred to above, the problem should be solved within 2 months after the request.

Complaints and appeals

Complaints and appeals pertaining to failure to meet the said deadlines and requests may be filed by mail or e-mail with the supervising authority to the following address:

  • Supervising authority: Director of the National Information Processing Institute
  • Address: al. Niepodległości 188 B
    00-608 Warsaw, Poland
  • E-mail:
  • Telephone: +48 22 570 14 00

Your complaint can also be filed with the Commissioner for Human Rights. open in a new window

Architectural accessibility

National Information Processing Institute, al. Niepodległości 188B, 00-608 Warsaw, Poland.

The entrance to the building is accessed via steps or a wheelchair ramp. The reception desk is located opposite the front door. Entering other parts of the building is not possible without a door opening badge. Wheelchair users can access only the corridor and the rooms on the ground floor. There is no elevator in the building. The disabled toilet is located on the ground floor, opposite the staircase. There are 2 parking places for the disabled in front of the building. Assistance dogs are allowed in all rooms of the building.